Advise is an affinity services aggregator and insurance brokerage firm founded in 2005. First available as a white label, Advise decided to launch its own brand in 2017 through Parachut. The latter now offers 3 unique affinity insurance products: from this point of view, they simplify the customer experience, bring transparency and, above all, offer the best guarantees on the market.
The main challenge of Parachuting is to simplify the procedures of the insured in order to provide better satisfaction. The idea is to create a real “Parachute reflex” in the spirit of the consumer: they no longer have to accumulate their own guarantees for each device, to find and resume their contracts in case of disaster.
Parachute protects all of the household’s favorite belongings and equipment on a single insurance policy. Up to 3,000 everyday goods and equipment are insurable. High-tech & multimedia, furniture, urban mobility, appliances, sports equipment: customers can protect themselves well for a guarantee ceiling ranging from € 600 to € 15,000.
L’assurance Parachut is fully modular according to needs. Le consommateur can adjust to the list of well-protected people in real time thanks to a customized interface accessible online on the Parachut website. With its own center dedicated to customer experience and repair, Parachut’s expert equipment accompanies their customers to deal together with the small and big disasters of everyday life: breakage, breakdown, oxidation, loss and theft, whatever the blunder or the unexpected.
Parachute offers three products:
- Goodz protects household goods for a guarantee ceiling of € 1,000 from € 9.99 / month and up to € 5,000 for € 19.99 / month.
- Mobility, protection for two wheels and new individual electric vehicles (NVEI) du foyer, for a guarantee ceiling of € 600 from € 9.99 / month and up to € 5,000 for € 19.99 / month.
- Protects, a premium protection to protect all sound daily up to € 15,000 for € 39.99 / month.
A strong will to develop in the yard and on time
The network currently has about a hundred partners in mainland France and the French overseas departments, including Xiaomi, Darty franchise outlets, and Espace Culturel E. Leclerc.
These distribution partners are looking for original solutions to develop the relationship with the customer, proposing a different and loyal experience. They also want to generate additional revenue, without deploying binding management systems. For these two reasons, Parachut arouses their preference and meets their needs.
According to Yann Abitbol, Commercial Director & Parachute Partnerships, “Over the next 3 years, our goal is to position ourselves as one of the market leaders. We are going to develop product distribution in BtoB on the one hand, with a point-of-sale network in major brands, and in BtoC on the other hand through partnerships with prestigious e-commerce platforms. At the same time, we continue to create new products and services in line with our position (R) ensure daily living and the expectations of our customers. »
Parachute in a few key figures:
- more than 180,000 customers won in 2019
- More than 40 million euros in contributions collected by 2020
- 2 customer contact centers: Trouville-sur-Mer and Tunis
- 1 customer experience center located in Aix-en-Provence