36.46. This is a calling number that makes Jean-Marie and Élisabeth Rosey, inhabitants of Viévigne, shudder. This is Health Insurance. Jean-Marie Rosey’s number is known by heart, surpassed as a composer to fall on the voice box of the French Social Security… For months, their words have been dying in the earpiece.
“Every time it’s the same, for several minutes, I tap on all the numbers I’m asked to rely on to get a competent person,” says Jean-Marie Rosey, “to deal with the error in my case file.” wife, disabled in category 2 since the summer of 2019 and recognized as a disabled worker. »
“We want you to get an appointment at the CPAM in Dijon”
He, who is also mayor of the commune, explains, during our meeting in early May, …